Custom Work: What to Expect

Thread & Craft Custom Studio – Where ideas are made wearable.

1. Every Custom Piece Is Made by Hand

Custom apparel is crafted one piece at a time with precision and care. Because each item is unique, small variations between garments are normal and part of handcrafted production.

2. Design Approval Is Required

Before we begin production, you’ll receive a digital mockup showing your design, colors, and placement. Your written approval is required before any stitching or printing begins.

3. Fabric Behavior Can Affect the Final Look

Different fabrics react in different ways to embroidery, DTF, and rhinestones. Texture, thickness, stretch, and fiber content may cause minor variations such as:

• Light puckering or texture changes
• Slight print/placement differences between items
• Natural variance when working with highly stretchy or plush materials

These are normal and not considered errors as long as the final product matches the approved design.

4. Placement Tolerance

Hand-placement and garment-to-garment differences may result in small placement differences. A variance of up to 1–2 inches is considered normal for handmade production, especially across different cut garments.

5. Revisions & Communication

You will have an opportunity to review your design and request changes before final approval. After approval, the design is locked in to maintain accuracy and quality.

6. Final Sale Policy

Because custom items are created specifically for you, refunds are only available prior to design approval. After approval, all custom orders are final sale.

7. We’re Here to Help

Our goal is to make your custom vision wearable. Please reach out with any questions — we’re here to guide you through the process.